This policy applies to subscriptions purchased directly through the AllLang website (alllang.app). Subscriptions purchased through the Apple App Store or Google Play are governed by each store's own refund policy instead of this one — see the Terms of Service for details.
1. Payment processing
Subscription payments made through the website are processed by AllLang's payment partner, Paddle.com Market Ltd. ("Paddle"), acting as the Merchant of Record. Payment receipts and billing details are issued by Paddle.
2. Refund policy
Subscriptions purchased through the website (alllang.app) can be refunded if requested within 14 days of the transaction date. Refund requests are handled under the refund policy of our payment partner, Paddle.com Market Ltd. ("Paddle"), and approval is at Paddle's discretion.
3. Cancellation
- You can cancel your subscription at any time; canceling stops auto-renewal starting from the next billing cycle.
- You can keep using the current billing period you've already paid for until it ends, even after canceling.
4. How to request a refund
For refund or cancellation questions, contact us at support@alllang.app, or follow the instructions in the payment receipt email sent by Paddle.
5. Contact
Questions about this policy can be sent to support@alllang.app.