AllLang subscriptions are purchased through the Apple App Store or Google Play, and payments, refunds and cancellations are handled under each store's own policies. See the Terms of Service for details.
1. Payment processing
Subscription payments are processed by the store you subscribed through (Apple or Google), which also issues your receipts and billing details.
2. Refund policy
The Service operator does not process refunds directly; each store decides refund requests under its own refund policy. For App Store purchases, request a refund through Apple's Report a Problem page; for Google Play purchases, follow Google Play's refund instructions.
3. Cancellation
- You can cancel at any time from the store's subscription settings (iPhone Settings → Apple Account → Subscriptions, or Google Play → Payments & subscriptions); canceling stops auto-renewal starting from the next billing cycle.
- You can keep using the current billing period you've already paid for until it ends, even after canceling.
4. How to request a refund
Please request refunds directly through the store pages in section 2. If you need help with a request, contact us at support@alllang.app.
5. Contact
Questions about this policy can be sent to support@alllang.app.